Privacy policy.
Privacy Policy
Tikvah Integrated Mental Health and Wellness
Marlton, NJ
Effective Date: February 17, 2025
At Tikvah Integrated Mental Health and Wellness ("Tikvah," "we," "our," or "us"), we prioritize your privacy and are committed to protecting the personal and health information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
We collect various types of information, including:
A. Personal Information
Name, address, phone number, and email address.
Date of birth and demographic information.
Insurance details and payment information.
B. Health Information (Protected Health Information - PHI)
Medical history, psychiatric evaluations, and treatment plans.
Prescription information.
Other health-related details you provide when scheduling an appointment or receiving services.
C. Technical and Usage Information
IP address, browser type, and website usage analytics.
Cookies and tracking technologies for website optimization.
2. How We Use Your Information
We use your information for the following purposes:
To provide psychiatric and therapy services.
To schedule and manage appointments.
To process payments and verify insurance eligibility.
To communicate with you regarding treatment, billing, or administrative matters.
To improve our website and services.
To comply with legal, regulatory, and HIPAA requirements.
3. How We Share Your Information
We do not sell, rent, or trade your personal or health information. However, we may share your information under the following circumstances:
With Your Consent: We will share information only as authorized by you.
With Healthcare Providers: To coordinate care and referrals.
With Insurance Companies: For billing and reimbursement purposes.
With Legal or Regulatory Authorities: If required by law, such as in cases of public health concerns or court orders.
With Business Associates: Third-party service providers who assist with operations (e.g., electronic health record systems, billing software), who are contractually obligated to protect your information.
4. How We Protect Your Information
We implement appropriate administrative, technical, and physical safeguards to protect your personal and health information, including:
Secure electronic health record (EHR) systems.
Encrypted communication and data storage.
Restricted access to sensitive information.
Compliance with HIPAA and applicable privacy laws.
5. Your Rights and Choices
As a patient, you have the following rights under HIPAA:
Access Your Records: Request copies of your medical records.
Correct Your Information: Request amendments to inaccurate information.
Request Confidential Communications: Specify preferred contact methods.
Restrict Data Sharing: Request limits on how your information is shared.
File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with us or the U.S. Department of Health & Human Services.
6. Cookies and Website Tracking
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or your privacy rights, please contact us at:
Tikvah Integrated Mental Health and Wellness
Address: 55 Route 73 ste 3 Marlton, NJ 08053
Phone: (908)782-1300
Email: info@tikvahmhw.org
Website: https://tikvahmhw.org
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.